Via BPO
OUTSOURCE.OUTSHINE.OUTPERFORM
ABOUT US
Via BPO is a US based outsourcing company founded in California while our Call Center Operations is located in Cebu, Philippines. Via BPO is managed by individuals with over 10 years of experience and expertise. We deliver next-generation customer experience and help companies better connect long-term relationships with their customers. With
Via BPO, we help small and mid-sized businesses stay competitive and profitable while providing excellent service. We are more than just a Call Center. We are GAME CHANGERS!
Mission: Our mission is to provide world class service and to strengthen our relationship with our clients around the globe in a cost effective and efficient process.
Vision: Our vision is to be recognized as the BPO of choice for those companies wanting to outsource and offshore their services with a positive, professional and attentive experience.
Leadership
Meet Our Team
Din is a popular choice on business and tech sites. It's also a good font for creating page titles with impact. Sample lang
Culture
Enthusiasm. Positivity. Energy
EPE culture - Enthusiasm. Positivity. Energy.
Great companies start with great people. Hiring only the very best every time is critical to our business. Our associates and staff demonstrate eagerness and joy that fills you with Enthusiasm. Positivity. Energy. Our employees are also showing themselves to be a model of what constitutes a person of value, a person of merit, and a person to emulate.
"The real secret of success is enthusiasm. Yes, more than enthusiasm, I would say excitement. I like to see men get excited. When they get excited they make a success of their lives. " Walter Chrysler
"Motivated people are passionate! They love what they do and they are full of themselves (in the nicest possible way). Their enthusiasm and excitement are catching and they attract other people's interest and attention." Lynda Field, Weekend Life Coach
"Happiness leads to positive emotion, which leads to more confidence, which leads to success." Zayne Parker
Empowerment
Empowerment is Via BPO culture. We are thinking individually and collectively, instilling our people and our Partners with the resources and the confidence to make a difference. It includes a foundation built on enhanced responsiveness and great efficiency with a focus on providing complete relationship management. Driven by our commitment to provide the best quality service that satisfies our Customers’ needs and exceeds expectations through continuous monitoring, analysis, and feedback that promotes continuous improvement and empowerment of our Agents.
Services
Via BPO call center offers a wide range of call center services including both inbound and outbound calls. The most common services that we can fulfill are:
-
Generate sales leads thru making outbound calls
-
Set Appointments
-
Market Research
-
Surveys (including Customer Satisfaction and Political Surveys)
-
Travel Bookings
-
Other transactional Back Office needs (virtual staff, appointment setters, manage CRM and other back office jobs.
CONTACT US
ADDRESS: 2795 E. BIDWELL ST. SUITE 100 # 239, CA 95630
TEL: 916.461.1313 | centerviabpo@gmail.com